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Shipping & Delivery

Shipping Cost

Auspost does all our deliveries as they have proved to be the most reliable. We generally charge less than the actual shipping cost charged to us by Auspost.

Shipping rates are based on the weight of your order and are automatically calculated as you add items to your cart. Look towards the bottom left of your cart for the shipping calculator where you can enter your state and postcode to get an instant rate calculation. 

0-3kg $9.95
3-7kg $14.95
7-10kg $20.00
10-15kg $25.00
15-22kg $30.00

*Fair use policy - there will be some heavy orders for country zones that will have a very high postage cost that we won't be able to cover. We will contact you if the shipping actual cost is over $30.00 and give you the option to pay the additional shipping or reduce the order weight. Thank you for your understanding. 


Delivery timeframe

All orders are shipped from our Warehouse in Glenhaven (NW Sydney) without delay* and shipping can take between 3-10 days depending on your location. 
Metro Area deliveries are usually within 2-4 days. 
You will receive full tracking details via email once your order has been dispatched. 

Safe Drop or Signature Required

We are now sending lower value orders out with safe drop allowed, to make it more convenient for our customers. Higher value orders we require a signature so that it doesn't go missing.

Urgent Deliveries

If you need it urgently, please choose Express Post. This will move you to the front of the packing queue and we will do our best to get it out the door the same day or the next. 

*delays may occur when we have a large influx of orders but this is the exception and most of the time your order is packed the same day (or the following) and on its way.

Can locals pickup from the warehouse?

Unfortunately not. Our new mega warehouse is in a secure gated complex and the owners have strictly requested that we don't have any public access to the warehouse. We have to abide by those rules.