All our products are covered by a 30 day Money Back Satisfaction Guarantee... To put it simply, you get to try the product out and if you are not happy, simply return it for a refund.

Plus our Power Planters™ also have a Lifetime Manufacturers Warranty on materials and craftsmanship. - e.g. a weld breaks or it bends out of shape, we give you a new one at our expense. 

We do ask one favour though... If you are simply having trouble getting your Power Planter to dig,  then we are here to help. 95% of of the time, the problem can be solved with some tweaks to the drill settings, so it is worth asking for help. 

Here is a Troubleshooting page which goes through the common issues. 
Please spend a few minutes reading through this page as your solution is probably right there. 

If you would like to talk to us about it, then

- open a chat screen (top right of this page - blue chat symbol)


- click the email symbol below it 


- give us a call 0423 248 746

    Steps for returning goods for refund. 

    Step 1: Call or message to let us know what the problem is. We would like to try and solve it first. :-)

    Step 2: is to look up your order. Enter your details below and click 'Lookup' 

    Step 3: You will receive a Return Authorisation Number (RAN) to enclose with your return package. 



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